Extraordinary Care

Extraordinary Team delivering Outstanding Care

We believe in living life to the end and bringing joy to patients’ lives. The care and services available here at Tapping House might not be what you expect a Hospice to provide.

We care deeply about providing people with choice, and we work with everyone as an individual, supporting them on every step of their journey.

A snapshot of the vital care and support Tapping House provides:

We proudly support

6,000

patients and family members each year

Last year our Hospice at Home team conducted

3,008

appointment through calls and home visits, bringing care directly to those who need it.

In total covering

20,000

miles

18 beds maintaining an average occupancy rate of

85%

*9 beds in the Hospice and 9 in the community

In total covering

20,000

miles

More than a hospice – a place to live well

At Tapping House, we’re here for patients and families from the moment of diagnosis — offering expert care, comfort, and hope. We believe hospice care is about living well, with dignity and meaning, for as long as possible.

Every day, we care for people in one of the highest ageing communities in the country, where 26% of the population is over 65, compared to 19% nationally. As the need for our care grows, we’re reaching more homes and expanding our services so that everyone can spend their final months surrounded by comfort, choice, and dignity.

It costs £6.7 million a year, over £500,000 every month, to deliver our services. With less than a quarter of our funding coming from government sources, we rely on the kindness and generosity of our supporters.

Thanks to you, we can continue to provide the outstanding, compassionate care that makes Tapping House a place where no one faces life’s most difficult moments alone.

Here for you

Tapping House provides an incredible range of services which go beyond rest-of-life care

Dr Hugh Ford IPU

Outstanding palliative support and care for patients facing a life-shortening illness.

Hospice at Home

Compassionate care and support for patients who wish to die in the comfort of their own home.

Tulip Centre

Helping patients to live well and cope with any life limiting conditions. So you can live your life to the full.

Emotional Social Pastoral Support

Support to help you cope with the emotional strain that accompanies illness and loss.

Compassionate Communities

Compassionate Communities means together we can make sure no one faces challenges alone.

Ways to support us

Make a Difference

How to Refer

Find out how to make a referral and explore the care and support that is available to you and your family.

Donate

Every donation, no matter the size, brings hope and comfort to those who need it most.

Fundraise

It’s thanks to the incredible support from our Community that gives loved ones precious lasting moments.

So much more to Hospice Care

Learn more about the compassionate care our wonderful Nursing team provide.

Introducing ’40 Things’

This year we have a Year of Fundraising Fun planned and we’d love for you to get involved.

‘40 Things’, is designed to inspire creativity and connection. From cycling 40 miles a day for 40 days to baking 40 cakes to sell, or even dancing non-stop for 40 hours – the possibilities are endless. It’s a fun and impactful way to rally behind a cause that touches so many lives.

Visit Our Charity Shops

Why not visit one of our nine Charity Shops to find the perfect outfit or treasure for your home. We gratefully accept clothing, accessories, household items, and furniture in good condition. Your donations are key to keeping our shops stocked and successful.

Support us by shopping in our charity shops

Our network of charity shops across Norfolk and North Cambridgeshire and help us raise vital funds we need to deliver outstanding care. For shop location and opening hours information, click on each map pin.

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Wisbech
Unit 6, Cromwell Road Retail Park, PE14 0SL
Contact: 01945 580177
wisbechshop@tappinghouse.org.uk
Opening Hours:
Mon-Sat 9am – 5:30pm
Sun 10am – 4pm
There are large automatic doors.
The shop is on the ground floor only.
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Downham Market 8a Wales Court, Downham Market, PE38 9JZ
Contact: 01366 381472 downhamshop@tappinghouse.org.uk
Opening Hours: Mon-Sat 9am – 4:30pm Sun Closed
There is a manual door.
Shop is on the ground floor only.
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King’s Lynn
26/28 Broad Street, King’s Lynn, PE30 1DP
Contact: 01553 766564
kingslynnshop@tappinghouse.org.uk
Opening Hours:
Mon-Sat 9am – 5pm
Sun 10am – 4pm
There is a manual door. The shop is on the ground floor only.
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King’s Lynn St Nic’s
St Nicholas Retail Park
Unit 2, St Nicholas Retail Park, King’s Lynn, PE30 2HW
Contact: 01553 763700
stnicholas@tappinghouse.org.uk
Opening Hours:
Mon-Sat 9am – 5:30pm
Sun 10am – 4pm
There are large automatic doors.
The shop is on the ground floor only.
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Snettisham
41 Lynn Road, Snettisham, King’s Lynn, PE31 7LR
Contact: 01485 543250
snettishamshop@tappinghouse.org.uk
Opening Hours:
Mon-Sat 9am – 4:30pm
Sun Closed
There is a step up to the ground floor.  Menswear and linen depts are on the first floor.
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Hunstanton
12 The Green, Hunstanton, PE36 6BL
Contact: 01485 534446
hunstantonshop@tappinghouse.org.uk
Opening Hours:

Winter
Mon – Sat
9.30am to 4.30pm
Sun 10am – 4pm.

Summer
Mon to Sat
9.30am to 5pm
Sun 9.30am to 4:30pm.
There is a step up to the show which is on the ground floor.
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Swaffham
75 Market Place, Swaffham, PE37 7AQ
Contact: 01760 720323
swaffhamshop@tappinghouse.org.uk
Opening Hours:
Mon- Fri 9am – 4:30pm
Sat 8:30am – 4:30pm
Sun Closed
There are manual doors.
Linen, book and children’s depts are on the first floor.
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Burnham Market
Overy Road, Burnham Market, PE31 78HH
Contact: 01328 637012
burnhammarket@tappinghouse.org.uk
Opening Hours:
Mon-Sat 9am – 5pm
Sun 10am – 4pm
There is a step down through a manual door.
The shop is on the ground floor. Ramp available.
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Wells-next- the Sea High Street, Wells-next-the-Sea, NR23 1EW
Contact: 01328 637013 wellsshop@tappinghouse.org.uk
Opening Hours: Monday to Saturday 9.00am to 5.00pm Sunday 10.00am to 4.00pm
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Fakenham
30 Upper Market, Fakenham, NR21 9BX
Contact: 01328 855464
fakenhamshop@tappinghouse.org.uk
Opening Hours:
Mon-Sat 9am – 4:30pm
Thurs 8:30am to 4pm.
Closed Sun
There is a step up to a manual door.
Book, bric-a-brac, menswear & linen depts are on the first floor.

Become a Volunteer

Our amazing team of volunteers at Tapping House are vital to us. We simply couldn’t function without the dedication of our invaluable volunteers.

In Their Own Words..

Lovely quotes from our patients, volunteers and supporters

People think hospices are all doom and gloom and it’s not. It’s so happy and so joyous. We might not have a lot of time left, but if I can laugh with ease and have a joke and sometimes be a bit rude, that’s what it’s all about. Life is for living.

Adelle Bates

People think hospices are all doom and gloom and it’s not. It’s so happy and so joyous. We might not have a lot of time left, but if I can laugh with ease and have a joke and sometimes be a bit rude, that’s what it’s all about. Life is for living.

Adelle Bates

Recent News & Updates

Oct 14th, 2025

Hospice At Home Christmas Appeal Patient Casestudy

Oct 10th, 2025

We’re not just here for death. We’re here to help people live.

Oct 10th, 2025

Tapping House Opens New Charity Shop in Wells-next-the-Sea – A Welcome Addition to the Local Community

Event Slider

1/12/2025 14:00 – 14:45
Location: St Mary Magdalene Church, Sandringham Estate, Sandringham, PE35 6EH

Sandringham Light Up A Life Service

4/12/2025 18:00 – 18:45
Location: Tapping House, Wheatfields, Hillington, King’s Lynn, PE31 6BH

Tapping House Light Up A Life Service

7/12/2025 14:00 – 14:45
Location: St Edmund’s Church, Church Road, Downham Market, PE38 9LE

Downham Market, Light Up A Life Service

8/12/2025 18:00 – 18:45
Location: King’s Lynn, Minster Saturday Market, Place, King’s Lynn, PE30 1DQ

King’s Lynn Minster Light Up A Life Service

12th January 2026 @ 9:30 am – 12:30 pm
Location: Zoom (Online)

Compassionate Friends Skills Workshop 27.02.26

17th April 2026 @ 9:30 am – 12:30 pm
Location: Zoom (Online)

Compassionate Friends Skills Workshop 17.04.26

13th July @ 1:00 pm – 4:00 pm
Location: Tapping House, Hillington, King’s Lynn, PE31 6BH

Planning My Future Care Workshop 13.07.26

20th May @ 1:00 pm – 4:00 pm
Location: Tapping House, Hillington, King’s Lynn, PE31 6BH

Planning My Future Care Workshop 20.05.26

20th March @ 10:00 am – 1:00 pm
Location: Tapping House, Hillington, King’s Lynn, PE31 6BH

Planning My Future Care Workshop 20.03.26

12th December @ 10:00 am – 1:00 pm
Location: Tapping House, Hillington, King’s Lynn, PE31 6BH

Planning My Future Care Workshop 26.01.26

Location:

Test Event 2

Location:

Test Event

12th January 2026 @ 9:30 am – 12:30 pm
Location: Zoom (Online)

Compassionate Friends Skills Workshop 12.01.26

12th December @ 10:00 am – 1:00 pm
Location: Tapping House, Hillington, King’s Lynn, PE31 6BH

Planning My Future Care Workshop 05.12.2025

8th December @ 1:30 pm – 3:30 pm
Location: Morrisons Cafe, Kings Lynn, Coburg Street, PE30 1NS

Tapping House Monthly Meet Ups in December

8th December @ 10:00 am – 12:30 pm
Location: Later Life Care Cromer Road, Sheringham, NR26 8RS

Compassionate Friends Skills Workshop 08.12.25

12th November @ 2:00 pm – 4:30 pm
Location: Later Life Care, Cromer Road, Sheringham, NR26 8RS

Compassionate Friends Skills Workshop 12.11.25

10th November @ 1:30 pm – 3:30 pm
Location: Morrisons Cafe, Kings Lynn, Coburg Street, PE30 1NS

Tapping House Monthly Meet Ups in November

9th November @ 3:00 pm – 5:00 pm
Location: 1 Market Place Swaffham, PE37 7QH

Author Afternoon Tea: with Fiona Neill

5th November @ 1:00 pm – 4:00 pm
Location: Tapping House Hillington, King’s Lynn PE31 6BH

Compassionate Friends Skills Workshop 05.11.25

24th October @ 10:00 am – 1:00 pm
Location: Dersingham Village Hall

Craft Fair and Coffee Morning at Dersingham Village Hall

12th January 2026 @ 1:30 pm – 3:30 pm
Location: Morrisons Cafe, Kings Lynn, Coburg Street, PE30 1NS

Tapping House Monthly Meet Ups in January